Cancellation & Refund Policy - TradeCalc Master

1. Overview

TradeCalc Master V5.6 is sold as a one-time, lifetime-access purchase — there is no subscription, no recurring billing, and no auto-renewal. You pay once and get lifetime access to the product as it exists at the time of purchase, plus future updates to that same product. This Cancellation & Refund Policy explains when a refund is and isn't available. By completing a purchase on TradeCalc Master ("we", "us", "our"), you agree to the terms below.

2. No Subscription, No Cancellation Needed

Since TradeCalc Master V5.6 is a single one-time payment for lifetime access, there is nothing to "cancel" — you will never be charged again for continued access.
There are no recurring charges, no auto-renewal, and no billing cycles to manage.

3. Refund Eligibility

Because access is granted instantly and digitally upon successful payment, TradeCalc Master V5.6 is a non-refundable digital product once access has been granted — except in the situations listed below, where a full refund will always be provided:

Duplicate/accidental payment — charged more than once for the same purchase.
Payment deducted but access not granted — a technical failure on our end prevented your account from being activated.

Outside of the situations above, we do not offer refunds for change of mind, dissatisfaction with personal trading outcomes, or incorrect values entered by the user into the calculator — TradeCalc Master is a calculation and journaling tool, not a financial product, and refunds are not evaluated based on trading profits or losses.

4. Refund Eligibility at a Glance

Situation	Refund Eligibility
Duplicate/accidental payment (charged twice for the same purchase)	✅ Full refund
Payment deducted but account access not granted (technical failure on our end)	✅ Full refund or access activation, whichever you prefer
Change of mind after access has been granted	❌ Not eligible
Dissatisfaction with calculation results due to incorrect user-entered inputs	❌ Not eligible
Dissatisfaction with trading performance or personal market outcomes	❌ Not eligible

5. How to Request a Refund

Email us at contact@tradecalcmaster.com with your registered email ID, payment date, and transaction/payment ID.
Alternatively, use the Contact form on our website and select "Payment Failure" or "Billing / Account" as the reason.
We will acknowledge your request within 24 hours and resolve it within 5–7 working days.

6. Refund Processing Time

Approved refunds are processed back to the original payment method used (UPI, card, netbanking, etc.) via our payment gateway partner.
Once approved, refunds typically reflect in your account within 5–7 working days, depending on your bank/UPI provider's processing time — this part is outside our direct control.
You will receive an email confirmation once the refund has been initiated from our end.

⚠️ Please Note

TradeCalc Master is a calculation and journaling tool, not a financial product. Refunds are evaluated strictly based on the eligibility criteria above, and not based on trading outcomes, profits, or losses you may experience while using the tool.

7. Contact Us

For any cancellation or refund-related queries, reach out to us:

contact@tradecalcmaster.com

🔄 Cancellation & Refund Policy